The objective is the optimal support of B2B and B2C customers of a company through different communication channels. Solutions based on the requirements of customers, which are levied on the basis of our customer experience model, and the strategic and operational framework of the company, are developed. Within the project all potential communication channels are considered individually and in relation to each other, possible organizational implementation scenarios are developed and the technical requirements are presented.
+43 5 05 22 200
office@hmp.co.at
